🛠️ Support Center & Installation Guide


Welcome to the support section of kathreptes.gr. Here you'll find everything you need about choosing, receiving, and installing your new glass.


🔍 1. How to Choose Correctly

Safe driving starts with correct visibility. Follow these steps for zero mistakes:

  • Use the Filter: On the homepage, select Brand > Model > Year. It's the most reliable way to find your part.

  • Identify the Side:

    • Driver's Side: Left mirror.

    • Passenger's Side: Right mirror.

  • What's included in the package: Every kathreptes.gr glass comes with a safety film (already applied), high-strength double-sided tape, and special mirror silicone.


📥 2. Installation Instructions

We offer two methods, depending on the condition of your current mirror.

Method A: Overlay on the Old Glass

The ideal method if your old mirror is still firmly in place.

  1. Cleaning (Critical): Clean the old mirror with rubbing alcohol. Every trace of grease must be removed.

  2. Preparation: Don't remove the transparent film from the new glass. Stick 3-4 strips of double-sided tape on the back of it.

  3. Silicone: Apply small dots of silicone in the gaps between the strips of tape.

  4. Placement: Align carefully and press firmly with your palm for 60 seconds.

⚠️ Tip: Avoid washing the vehicle for the next 24 hours until the silicone has fully dried.

Method B: Full Replacement

Use this method if the old glass is missing or completely destroyed.

  1. Removal: Use a plastic spatula to remove the remains of the old mirror from the plastic base.

  2. Cleaning the Base: The plastic base must be completely smooth and clean before fitting the new glass.

  3. Application: Follow the same tape and silicone procedure as in Method A.


❓ 3. Frequently Asked Questions (FAQ)

Product & Installation

Q: Can I stick the new glass on top of a broken one?

Yes, as long as no large pieces are missing that would affect flatness. The silicone will cover minor differences.

Q: What is the safety film?

It's a special coating on the back that, in the event of an accident, holds fragments together so you don't get hurt. Do not remove it.

Shipping & Payments

ServiceCostFree Shipping
ACS Courier€4.50For orders over €18.00
Cash on Delivery+€3.00-
Freight (Bulky)€18.00For orders over €150.00

Delivery time is usually 1-3 business days.

Returns

  • Our mistake: Full cost coverage and immediate replacement.

  • Wrong order: Returns accepted within 14 days (shipping costs are the customer's responsibility). The product must be unused.


Need more help?

Our team is available to guide you to the right choice.

Still have questions?
Our team is here to help you choose the right part.
Contact us